Introduction
Welcome to www.electriccomms.com (the "Website" of Electric Agency Limited, also “Electric”, the “Company”). Electric is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Website. By accessing or using our Website, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect various types of information when you visit and use our Website, including:
- Personal Information: This includes information that can personally identify you, such as your name, email address, postal address, phone number, and other similar information. We collect this information when you voluntarily provide it to us, for example, when you register for an account, subscribe to our newsletter, or fill out a contact form.
- Non-Personal Information: We may collect non-personal information about your visit to the Website, such as your IP address, browser type, device information, and operating system. This information is collected through cookies and similar tracking technologies. You can control the use of cookies through your browser settings.
How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
- Providing Services: To operate and maintain the Website, personalise your experience, and deliver the content and services you request.
- Communication: To respond to your inquiries, send you important updates, and provide customer support.
- Marketing: With your consent, we may send you promotional materials about our products, services, and offers.
- Analytics: To analyse and improve the performance of our Website, understand user behaviour, and optimise user experience.
Information Sharing and Disclosure
We may share your personal information in the following circumstances:
- Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating the Website and providing services to you. These service providers are obligated to keep your information confidential and are prohibited from using it for any other purpose.
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to a lawful request from government authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
Data Security
We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Your Choices
You have the following rights regarding your personal information:
- Access and Update: You may access and update your personal information held by the Company by either logging into your account or contacting us directly.
- Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
- Cookies: You can control the use of cookies through your browser settings.
Children's Privacy
Our Website is not intended for use by children and some content may be unsuitable for people under 18. We do not knowingly collect personal information from people under 18. If we become aware that we have collected personal information from a person under 18 without parental consent, we will take steps to delete such information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our information practices. Any changes will be posted on this page, and the effective date will be updated accordingly.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at hello@electriccomms.com.
By using our Website, you agree to the terms of this Privacy Policy. Please read this policy carefully and regularly review it for any updates.
